Contact Us

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(205) 677-2012

Terms of Sale

 

Terms of Sale

Placing Orders/Deposits
• For orders less than $1,000, a 50% deposit is due at time of ordering. For orders over $1,000, a 10% deposit is due at time of ordering.


Payment Process
• Full payment must be remitted prior to shipping. We will not ship your order without receiving payment.
• Invoices are sent through e-mail via Square, our online accounting system.
• Payments may be made with credit card, but we prefer payment through checks. Checks should be made out to “King’s Home” with “Prodigal Pottery” on the memo line. Please mail checks to:


Prodigal Pottery
35 King’s Home Drive,
Chelsea, AL 35043


Shipping and Handling Charges
• For orders being shipped, a 15% shipping and handling fee will be added to your invoice.
• Orders may be picked up at our studio in Chelsea, Alabama, upon request.


Damaged Items
• If any items arrive broken or damaged, items will be replaced at no additional charge.


Cancelled Orders
• If an order must be cancelled, please note that the security deposit is nonrefundable
except in cases of extenuating circumstances.